Polite and efficient. Thank you!
The staff does a great job and they get back too you in a timely manner.
Maintenance guy was prompt, nice, and polite. Fixed the AC, put chains on my lights and checked out a couple of other minor things for me.
They were quick and efficient and came right away
Great job! No complaints!
Thank you Chance & Larry for going above and beyond! Not only did you replace the garbage disposal & light bulb, but you tightened the sink knob I didn’t want to bother you about. Thanks for making me feel it’s never a bother!
Our service request was completed within 24hrs. We came home from work to a note letting us know they had replaced the part and our fridge is running smoothly. Thanks!!!!
We enjoy living here.
I like how maintenance leaves a survey card when I'm not home. Along with a note explaining what was fixed or addressed.
The service was performed within hours of submission, and the only way I could tell they had been there was the card on the counter. Great service, thank you!
I notified the office and someone were out to the apartment within the hour! Very pleased with the service and expediates.
Quick thoughtful. Thank you
Always satisfied living here.
Thank you for installing the ceiling fan with light. I appreciate it.
Thank you for replacing the bulbs in the bathroom!
A couple of weeks ago I needed the kitchen sink repaired. Maintenance was at my apt in less than 15 minutes and completely replaced the old sink with a brand new one! This was all done quickly and efficiently. I appreciate the professionalism of the maintenance team. Thank you Larry & Chance!
technically the answer to the question "was the service completed within 24 hours?" was a , NO-they had it done within 2 hours!!!! Larry did a great job, I can cook again, yeah!!! The service team here ROCKS : )
Service is always so great. Thank you to Terrion for his help in this matter. Great team at Abberly Grove!!
I just moved in and had an issue with my toilet. It was on a Saturday and they still came out and handled the issues quickly before I left for the day. Great job and great first impression.
Chance and Larry did a great Job explaining what the issue was in my apartment and showing me how to resolve it myself if It ever happened after hours. They were great!
Larry competed my request very efficient and effectively. I previously requested part of the same work but a card was left stating there was nothing wrong, which I don't think the individual understood the request. Larry came and everything was fully understood and completed to my total satisfaction. Larry can work on my apt. any time. I really appreciate how quickly the office honored my request, and again Larry was great. No card was left because I was at home and didn't need one.
Chance has been a great help. He is friendly and always asks if I need help when I am out and about.
You guys don't waste any time! I feel safe knowing the smoke detector did what it was supposed to do when the battery is low and even though I was awakened at 4a.m. I was relieved to realize there wasn't a fire in my apartment or anywhere else in the building. Thank you Larry, Chris and all of the Abberly Grove staff. Have an awesome day!
Thank you Larry for doing a great job the same day of my request. I was so happy to see it taken care of when I returned home. God bless you and the entire Abberly Grove Team!
Excellent service! very happy, great job!
Great job. Great stuff. My Air conditioner stopped working at 9 p.m and maintenance worker came to fix it!!!!! Thank you so much, you are the best!
Great service, as always! Larry and Dale did a great job.
Thanks everyone for great service!
Dale & Terrion did a wonderful job. I am very satisfied with how clean the apartment was when we moved in. We love our apartment. It's just perfect. Thanks Dale & Terrion!
The maintenance associate was very nice!
I didn't expect this would take place within 24 hours. I was actually surprised that it happened so quickly! Great job, thanks so much!
Very satisfied. Quick response. Larry went the extra mile to resolve the issue with my dryer.
Very professional service
Great service and a great staff!!
Thank you for all your assistance
Thanks guys for an awesome Christmas party!!!!!!!!!!!!
Very nice and helpful
I am very glad to have such a wonderful service team!
Dale completed my order with a friendly smile and excellent service!
Both items completed in the same high quality manner that Abberly Grove tech commit to.
Dale serviced the dishwasher while we were at home. He was very friendly and he updated us as he left and re-entered the apartment. Dale finished the repair in a short time- and the dishwasher is back in business! Thanks!
2 nice gentleman with excellent customer service.
Prompt Service. Thanks for everything
Thank you Mr. Dale and Derek!!!!!! Work is always done expeditiously! Wonderful People!!
Dale is the best!!!!!
Terry in office took request very professionally and passed it on to Dale who always does a great job......Love the staff
Thank you very much for fixing my stove in a timely manner. It works better now than before :)
They were very quick regarding my request. It was actually surprising how fast they came and got the job done.
love living here fast response to any questions or problems
He did not leave a card because I was here. As always, everything was good to go! Keep up the good work Abberly Grove.
Dale did a good and prompt job!
Service came in minutes, after 6 o'clock. I was fully expecting to wait until Monday to get my AC fixed. Thank you very much for the expedient service!
Dale completed the service, always accommodating and pleasant.
Everything was great!
Always awesome! Thanks for saving me from the hornets.
Maintenance Man was extremely knowledgeable, and gave excellent service. As Homeowner of over 25 years, it would have taken me a lot longer to do the same job, on my own house !
One of the many reasons I enjoy staying at Abberly Grove is because of the office staff and Service Technicians. When I call it's never a problem or delayed response. I stay in the BEST apartment homes in Raleigh!!
I love living in Abberly Grove
Thank you Dale! Thank you everybody!
Great, as always!
Thanks for your quick response.
The service team did show a great deal of concern when I called about my issue. I appreciated the quick service and the gift that they left me that was very thoughtful thank you so much.
Derek did a great job replacing my water heater. Had a little mechanical problem, with a bad part, but made a trip to Home Depot for a replacement and stayed with the job until finished. Did a great job. Very friendly and courteous.
Thank you as always fast service and to my satisfaction
I am very happy with the Community the grounds are beautiful and the apartment is just what I wanted perfect.my tour guide was helpful friendly warm and not pushy. I would love to a resident one day.thanks for the tour and seeing how the community.is kept the swimimg pool. Everything is awesome. Thanks for the visit
Excellent team with knowledge, professionalism, and friendliness!!
Extremely knowledgable about the property and answered all of my questions. Thank you!
Your service always do an excellent job.
Nate called me right away and assured me it would be handled and as always he did a great job!!
My visit to your community was good. I felt at home walking into your apartments. Mr. Hicks was very polite and made me feel welcome into to your community.
Tiffany was awesome through the entire process!
I was here he did a great job love living here
Great group of personnel working in the office!
I was very impressed with the speed in which my maintenance issue was addressed. Thanks for a great job.
Maintenance is great! Always come quickly. Great customer service!
Very nice guy! Very knowledgeable about the area and apartment complex
Always do a great job!
You guys are the BEST!!
Once again, excellent service.
Tiffany ( Leasing Agent) was very professional, friendly and just very pleasant. She made me feel like this is where I should have been 3 years ago. I definitely like the area and it is well kept and quiet. I look forward to moving in and enjoying my stay at this location. Thanks again to Tiffany she sold me from the beginning, nice personality she deserves a raise based on performance. Have not seen that in a long time. Thank you again
They did a great job and as always went the extra mile to make sure I was happy with the job repair being done. I couldn't be happier.
I had a great experience touring the apartment complex. I especially love the state employee discount and WCPSS discount (even if I work as a teacher for a different county). It would make the pet deposit a lot more reasonable.
Always happy with services provided by maintenance!
All 3 requests were completed so fast and with very high quality. I greatly appreciate your dedication and your responsiveness. Thank you!
Everyone at the leasing office was very nice, professional, and helpful.
Terrion was very pleasant and had a great upbeat attitude. The community seems welcoming and in great condition.
Terrain did an excellent job of presenting the property. He was quite knowledgeable and informative. I was very pleased with the tour of the property.
We are always treated well by the A.G. staff
The staff, they are fantastic, I love it here. thank you
Excellent job! You can't even tell I had a sun roof.
The young man was very helpful and polite. He even gave a tour of the entire grounds.
THE MAINTENANCE STAFF ROCKS!!!!!! Thank you!
Dale is the best. I appreciate all of his helpfulness and his willingness to above and beyond.
Dale is the most courteous employee you could ask for.....He is a real gentleman and always does a great job...
Very friendly and great at showing off what the community offers!
Very happy with the service Derek provided. He was very professional and completed the job was completed in record time.
I love living at Abberly Grove and my floors, too. Thank you again, and again for them.
Dale explained everything on the card. He did an awesome job as always. Thanks so much for your help!
Work was outside my apartment. Good job
Very pleased at the speed & quality of the services I requested.
Dale always do a very good job
Very satisfied with my choice to live here. Me & my son love the community & friendly staff
All requests were done to my satisfaction. Thanks.
Your guys always do a great job.
As always all of my service request are handle fast and the service men are always great
We are always happy with the Abberly Grove Maintenance service.
We are always happy with the Abberly Grove Maintenance service.
Once again the maintenance crew was awesome!! On a very cold night my heat decided to die. Derek and Nathan were took care of it immediately and now I'm warm again!! Thank you again!!!!
Very nice job!!!
Thank you for the new flooring. I can, hardly, believe how rich it makes the apartment look. It, also, makes me feel more relaxed. I am going through a rough parch right now and now I feel less stressed and relaxed. The flooring gives the place a zen feel. and makes it easier to get around with the wheelchair. So again. Thank you, very, much. And thank you for expeditious way in which you handled my request.
Thank you, that was fast.
As always service was prompt and Dale and the other maintenance tech were polite , professional .....definitely an asset to the complex!
I am so happy with the Abberly Grove family.
Thank You as always fast service less then 24 hours and all 4 jobs completed and above satisfaction
Very beautiful and clean well maintenance apartments. Love it .
Excellent fast service I am very impressed and happy to be here at Austin Grove.
Service is always done timely and professionally. Always pleased. Thanks
Always a speedy response to emergency calls!